A: This is first primarily offered to returning families and insiders. It helps us both ensure we are a good match for a long-term relationship. Ya know? The spots are limited to help maintain quality service. Should one still be available to a new client who is clearly a great mutual match, let’s chat!
Q: What is a full family session?
A: It’s a personalized photo session for about 90 minutes, within your home or at a pre-scouted location from my library. These tend to get WAY more personalized with 1-1 support and Jess’ pre-production skills.
Q: When is the sign up?
A: Open enrollment is May of each year. Private invitations are offered at photographer’s discretion.
Q: When will payments begin?
A: You’ll be sent a link to the checkout page if you’d like to enroll. Once you enter your info and confirm sign up, it’s go time for 12 months.
Q: Is there a contract?
A: Yes, when you receive an email for payment info, you’ll also receive a contract to review, sign, and submit. Photo releases are included so I may share the end results in my portfolio outlets. Once both payment and paperwork are complete, you’ll be confirmed.
Q: When do I book my session(s)?
A: Each quarter, you’ll receive email reminders that you’ll have PREMIER ACCESS to book for the following quarter. It will be available for about one week before it opens to non-club clients. All dates are available through The Club Dashboard for annual planning.
Q: What will I be able to get with my print credit?
A: I offer a curated online PRINT SHOP to reduce your choice overload. The print credit can be used toward any of those items. Members can schedule a 30 minute consult for best products to fit your need.
Q: Will I get my digital files right away, even if I’ve only made one or two payments before the session?
A: Yep! I’m going with the honor system here, and we have a contract. Once you sign up and make that initial payment, you can book within the current season immediately. Further, you will receive your gallery on my normal schedule (within 3 weeks after the session) and will be able to download your files. Print credit is issued through a gallery checkout code and will be assigned separately.
Q: What if I sign up and there aren’t any session dates available that work for me?
A: While I can’t guarantee that a specific date and time will be available when you go to sign up, I am putting absolutely everything I can on the self-scheduling calendar. Even if the club fills completely and every single club member wants a fall/winter session, there are more than enough to go around, so the likelihood is that if you take initiative when the calendar opens, you'll have several options.
Q: Can I join The Family Club if I don’t live in central Los Angeles?
A: Yes, you have up to 50 miles roundtrip of 90038 for the location of our session. Beyond that it’s $4/mile to cover both time and transport. You have the perk of additional miles included as a club member! (Usually it’s 30 miles.)
Q: Can I purchase a club membership as a gift?
A: No, this is invite only for returning families.
Q: How many photos can I put in my book if I choose to print an album?
A: The photo books are 20 pages, so they will most likely hold as many of the images from your session as you'd like to include. That said, if you like layout designs with fewer images per page, you have the option to add pages. I have details of the album design process that I’ll share in The Family Club Dashboard.
Q: How could Covid-19 impact our session?
A: Due to ever changing restrictions, things might change between your booking and session date. In the event local, state, or federal governmental agencies enforce social distancing or travel is canceled, we will postpone the session and reschedule at the earliest available date based on travel availability and our schedules.
